FAQs

You can schedule an appointment by calling our main line at +971 4 603 0555, using our online appointment system on our website（Click here to Request Appointment）, or by visiting our reception desk in person.

We accept a variety of insurance plans. Please visit our website or contact our office at +971 4 603 0555 for a complete list of accepted plans.

We accept cash and credit/debit cards. Please contact our office for more information.

You can request your medical records by filling out a request form available at our medical records office. Submit the completed form in person.

Wards: Saturday to Thursday – 10am to 11am, 6pm to 7pm Friday – 10 AM to 8 PM

ICU: Morning 10-11 AM Evening 5-6 PM

NICU: (Only mother and father are allowed) – Morning 10-11 AM Evening 5-6 PM

Yes, our emergency department is open 24 hours a day, 7 days a week.

We offer a wide range of specialties including Cardiology, Dermatology, Pediatrics, Orthopedics, and more. Click here to see the full list of specialties and services.

You can find information about our departments on our website or by calling our main line at +971 4 603 0555.

Upon arrival, please check in at the admissions desk where you will be guided through the necessary documentation and pre-admission tests.

Your doctor will provide discharge instructions. Our staff will assist you with any final paperwork and answer any questions you may have about follow-up care.

Yes. We have a pharmacy on the ground floor, staffed with professional pharmacists who work closely with doctors to dispense medications according to the prescribed treatment plan.

Yes, we provide interpretation services to all patients in need. Please inform us of your needs when scheduling your appointment.